Shipping policy

Shipping & Payment Information

Shipping information

Shipping destinations
We currently ship within Germany, to EU countries, Switzerland, and worldwide.

Shipping costs
Germany: €4.90 per order, free shipping from €100
EU: €9.90 per order
Switzerland: €14.90 (all costs incl. customs and taxes already included)
Rest of the world: calculated at checkout
(Customs duties and import taxes may apply and are the responsibility of the customer.)

Delivery times

In-stock items:
Usually shipped within 10 business days after receipt of payment.

Made-to-order / on-demand products:
As we produce sustainably, manufacturing takes approx. 5-7 additional business days. Please keep this in mind when placing your order.

The exact delivery time depends on the shipping provider (DHL or equivalent).

Customs & taxes
For deliveries outside the EU, additional customs fees or taxes may apply. These are the responsibility of the customer (except for Switzerland - here all costs are already included in the final price).

Payment methods

At checkout, you can choose from the following secure payment methods:

• PayPal
• Credit card (Visa, MasterCard, American Express)
• Klarna (instant transfer / invoice / instalments, depending on country)
• Apple Pay / Google Pay

All payments are processed via a secure SSL-encrypted connection.

Important notes
Please make sure your shipping address is entered correctly.
You are responsible for any additional costs arising from incorrect details (e.g. reshipping costs).

As soon as your order has been dispatched, you will receive a shipping confirmation by email.