FAQ

We accept all major and secure payment options via Shopify Payments:

• Credit card (Visa, MasterCard, American Express)
• PayPal
• Klarna (instant transfer, invoice, installment, depending on your country)
• Apple Pay & Google Pay

All payments are processed through a secure SSL-encrypted connection.

We currently ship within Germany, across the EU, and to Switzerland.

• Germany: €4.90 per order, free shipping for orders over €100
• EU: €9.90 per order
• Switzerland: €14.90 (all duties & taxes already included)

For shipping outside these regions, please get in touch: info@atelier-remaer.com

Every shirt is made to order, so delivery usually takes 10 business days. In return, you’ll receive a piece that’s crafted individually, not mass-produced.

You can return unworn items within 14 days, in line with legal requirements.

Please note: Return shipping costs are at your expense, unless the item is faulty or damaged.

Since we produce on demand and in small batches, we kindly ask you to order mindfully. Every return means unnecessary transport and waste. Your conscious choice helps us keep fashion more sustainable.

Our shirts are unisex, a relaxed, slightly boxy cut designed to suit many body types. You can find the size chart on each product page. Under the section “About the Shirt” you’ll also find details about the model’s height and the size they are wearing.

If you’re unsure, just reach out - we’re happy to help.

Take care of your REMÆR shirt the way it was made - with attention and respect. Gentle care extends its life and preserves the art it carries:

• Wash inside out and cold
• Spot clean by hand if possible
• Avoid tumble drying, air dry instead
• Iron only inside out
• Fresh tip: put it in the freezer overnight
• Wash only when necessary - less is more.

Our prints are artistic expressions. Over time, they may change or fade, not as a flaw, but as part of the story your shirt continues to tell.

Our T-shirts are wearable artworks, created in collaboration with artists and poets. Each design tells a story and is only printed after your order. Every piece carries depth, meaning, and intention, consciously and individually made.

For us, sustainability is a principle, not a trend. We produce in small runs, work with a family-owned manufacturer in Poland, and only print after you order. Packaging and shipping are handled from Germany. This way, we avoid overproduction, reduce waste, and ensure fair working conditions. We’re constantly evolving, with the goal of making REMÆR even more sustainable and future-focused.

Our shirts are made in a small, family-owned facility in Poland, with craftsmanship and under fair conditions. Packaging and shipping are done by our team in Germany.

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